Shipping policy
Shipping Policy
Social Dizfunksion Clothing Co.
Last updated: February 5, 2026
Thank you for shopping with Social Dizfunksion Clothing Co. This Shipping Policy explains how we process and ship orders.
Where We Ship
We currently ship within the United States only. We do not offer international shipping at this time.
Shipping Origin
All orders ship from Phoenix, Arizona.
Order Processing Times
Processing times depend on the type of item you order:
· In-stock, manufactured clothing: Orders are typically processed within 48 hours (excluding weekends and holidays).
· Custom orders: Processing can take up to 2 weeks before shipping (excluding weekends and holidays). Custom timelines may vary based on order volume and we will contact you if additional time is needed.
Processing time refers to the time it takes to prepare your order before it leaves our facility. Delivery time begins once the carrier has the package.
Shipping Rates and Delivery Estimates
Shipping rates are calculated at checkout based on your location, package weight, and selected shipping method.
Delivery timeframes are estimates and are not guaranteed due to factors outside our control (carrier delays, weather events, or other service disruptions).
Expedited Shipping
Expedited shipping options may be available at checkout and are selected by the customer prior to purchase.
Please note:
· Expedited shipping affects transit time (how fast the carrier delivers), not processing time (how long it takes us to prepare the order).
· Custom orders may still require up to 2 weeks of processing before shipment, even if expedited shipping is selected.
Carriers and Tracking
We ship using major U.S. carriers (such as USPS, UPS, and/or FedEx). If tracking is available for your shipping method, you will receive a tracking number by email once your order ships.
Address Accuracy
Please verify your shipping address at checkout.
· Socialdiz is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
· If you notice an error after placing your order, contact us as soon as possible. If the order has not shipped, we will do our best to update it.
· If an order is returned to us due to an incorrect or undeliverable address, we can reship it at your expense or issue a refund minus the original shipping cost.
P.O. Boxes and APO/FPO Addresses
P.O. Boxes: We can ship to P.O. Boxes where the selected carrier supports it.
APO/FPO: We do not ship to APO/FPO addresses at this time.
Shipping Delays
Once a package is handed off to the carrier, delivery timing is controlled by the carrier. If tracking shows a delay or no movement, please contact us and we will help you investigate the issue with the carrier.
Lost, Stolen, or Damaged Packages
Marked "Delivered" but not received
If tracking shows Delivered but you have not received your package:
1. Check around your delivery location and with household members/neighbors.
2. Contact the carrier using your tracking number.
3. Contact us so we can assist with next steps.
Lost in transit
If your package appears lost (for example, tracking has not updated for 7 business days after shipment), contact us and we will review the situation and determine the best resolution based on the carrier’s investigation.
Damaged in transit
If your order arrives damaged, contact us within 72 hours of delivery and include:
· Your order number.
· Photos of the damaged item(s).
· Photos of the packaging and shipping label.
We will evaluate and work with you on an appropriate resolution, which may include a replacement, store credit, or refund where applicable.
Split Shipments
In some cases, items in the same order may ship separately. If so, you will receive separate tracking updates.
Contact
For shipping questions, please contact us at:
· Email: info@socialdiz.com
· Business hours: Monday to Friday, 9:00 AM to 5:00 PM MST